What is the scope of facility management?

Facility Management

When you hear the term “Facility Management” (or “FM” for short), what comes to mind?  For many people, they might picture someone doing maintenance in the utility closet of an office suite.  Or perhaps a landscaping crew cutting the grass outside of a school.  And without a doubt, those activities are squarely within the box of Facility Management.  But the scope of Facility Management ranges far beyond these two examples.  Having a clear understanding of the full scope of activities that comprise FM, and the tools that are available to help you do them will make it easier for your facilities to stay up and running and the businesses they house to thrive.

The International Facility Management Association defines FM as “a profession that encompasses multiple disciplines to ensure functionality, comfort, safety, and efficiency of the built environment (i.e., a facility) by integrating people, place, process, and technology.”  When you break this definition down, it means that in addition to the two examples we listed above, Facility Managers (“FMs”) also can be responsible for areas such as:

  • Security
  • Safety – such as emergency response plans in the event of a fire or medical emergency
  • Managing risks – such as developing disaster recovery plans
  • Ensuring compliance with local, state or federal regulations affecting facilities
  • Communicating with tenants or other interested parties
  • Energy efficiency / sustainability
  • Managing the environmental footprint of the facility
  • Providing technology support

How Facility Management is Organized

Different organizations structure the responsibility for their FM-related activities in different ways.  Some facility owners/landlords have in-house staff who are responsible for some or all of the activities listed above.  Others hire specialized FM companies to do the work under the supervision of an in-house person.  And many combinations between those two extremes are also possible.

Regardless of how your organization handles the FM responsibilities, what’s most important is that the work is done efficiently and effectively.

Tools to Take Your FM to the Next Level

In previous blogs, we discussed how a Work Order Management Software (also known as a Computerized Maintenance Management System, or “CMMS”, such as Trillium) saves time, money, and headaches in the execution of FM.  All of the FM-related activities above have common characteristics that benefit from Trillium’s ability to:

  • Automatically prioritize tasks according to their urgency and criticality
  • Streamlining communication between all of the parties involved in FM
  • Providing a network of trusted vendors
  • Enabling preventative maintenance plans
  • Maintaining records to enable good repair vs. replace decisions

Trillium’s software and experienced team help organizations manage, monitor, and control Facility Management.  Interested to see how easy facilities can be?  Sign up for a Demo or email us at sales@trilliumfacility.com.

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