What Are The Types Of Facility Management?
Facility management is a very broad term, encompassing a multitude of different tasks, disciplines, expectations, and careers. While there are some similarities they are few and far between, with any overlap usually ending at the job title itself. Facility management careers are highly specialized, so much so that the occupation can be difficult to understand without getting into elaborate detail. However, the term itself can be broken down into ten identified core types of facility management services.
1. Asset Management
Asset management can be thought of as the ‘purest form’ of facility management and oversight. This type of facility management prioritizes attending to an organization’s assets to ensure utility, optimize functionality, and add longevity. Asset management involves every step, from procurement to disposal.
2. Emergency Preparedness
Emergency preparedness is twofold. It addresses both the workplace response to an emergency as well as creating a plan to get things back up and running after the crisis has been dealt with. Emergencies include anything that can disrupt the workplace or jeopardize employee wellness.
3. Wellness and Satisfaction in the Workplace
Employee wellness is an aspect of emergency preparedness as well as its own discipline. As one of the distinct types of facility management, it has less to do with mitigating the things that interfere with wellness and more to do with promoting wellness and satisfaction in general. It identifies ways to sustain motivation, productivity, and engagement. The objective is to help employees enjoy and feel good about the work that they do.
4. Environmental Sustainability
Green living is not a new concept, but eco-friendly business practices have yet to reach the mainstream. Facility managers are tasked with helping organizations make the transition by finding simple ways to reduce their environmental impact, from recycling programs to reducing energy consumption
5. Internal Communication and Engagement
Internal and interdepartmental communication relies on both face-to-face interaction as well as technology such as VoIP and telephones. Facility managers who specialize in this area are tasked with implementing and monitoring the infrastructure required to keep all channels of communication open.
6. Project and Move Management
This is one of the types of facility management that requires daily engagement from multiple groups of people. Workplaces are focusing on faster response times and mobility. Carrying this out is the responsibility of the employees but making it possible through streamlining processes into a seamless transition falls to the facility manager.
7. Property and Building Management
Property and building management places the organization’s property into a cost-based context. Facility managers look at the reported overhead costs and make decisions regarding expansion or consolidation based on how it will impact stakeholders, who are interested in knowing how these changes will impact operations and output.
8. Space Optimization and Floor Planning
Analyzing floor plans and reviewing space utilization trends make up the bulk of the work in any space-related types of facility management services. The objective is to create an environment in which the space contributes to supporting workers in their daily operations.
9. Smart Office and Technology Integration
The Internet of Things, or IoT, is dominating workplace technological trends. Digital resources are used to propel innovation. In order for these resources to work together however they must be able to ‘communicate’ with each other. A facility manager in this line of work tends to the nuances of integration, software, data systems, smart technology, and digital infrastructure.
10. Workplace Leadership and Strategy
Understanding the workplace as it is will only take you so far. Being able to anticipate the workplace’s trajectory and how it will look years from now requires analysis and input from a future-oriented facility manager, rather than one who focuses solely on assets, practices, and technology in the here and now. They work to build sustainable strategies for long-term success through innovation and forward-thinking leadership development.
There is no type of facility management that trumps the others, each has its own place and purpose. Knowing which of these types of facility managers is best for your organization comes down to your organization’s priorities and your facility’s needs.
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