Creating an exceptional shopping experience for customers is priority one for any retail store. Great products, competitive pricing, and friendly sales associates certainly play an important role, but the condition of your space has a major impact on customer satisfaction, and ultimately revenue.
As of 2019, 90% of retail sales were still happening in physical stores. Those stores have to be cleaned and maintained. There are windows to wash, lightbulbs to change, and emergency plumbing repairs to make. Whether you’re a busy facility manager in charge of multi-location stores, or a local business owner going it alone, having a trusted source for retail maintenance services can help you focus on what matters most: your customers.
What Types Of Stores Need Retail Maintenance Services?
All of them! At Trillium Facility Solutions, our retail customers cover every spectrum of the industry, including:
- Grocery stores and supermarkets
- Drug stores
- Clothing & shoe stores
- Cosmetics & beauty supply stores
- Toy & children supply stores
- Sporting goods stores
- Electronics & cell phone stores
- Jewelry stores
- Auto supply stores
- Pet supply stores
- Vitamin & health supply stores
- Package stores
- Convenience stores
- Dollar stores
- Antique stores
- Gift shops, boutiques & card stores
Depending on the type of retail store, each will require different maintenance services. While every building will need basic maintenance like HVAC, plumbing and electrical, others will require more specialized services. For example, high-touch and high-traffic stores, like supermarkets, need more frequent cleaning. A jewelry store may need more frequent electrical maintenance to keep all their lighting in tip-top shape.
National & Multi-Location Retail Stores
Many retail stores are free-standing and operated independently – either privately-owned or under a franchise.
However, multi-location stores, national chains, and conglomerates need retail maintenance services on a larger scale. These types of retail stores include:
National chain big-box stores (Walmart, Home Depot, Costco, etc.) – These stores typically have regional facility mangers that oversee multiple stores, and brand standards that mandate facility conditions and maintenance schedules.
Malls and retail outlet centers – Retail conglomerates where multiple stores are located under the same roof often have a dedicated onsite facility manager and maintenance team.
Strip malls – Multiple stores located in a single shopping center can either be operated independently or maintained through a leasing or property management company.
Department stores (Macy’s, Neiman Marcus, etc) – Usually part of a mall or outlet mall, large, multi-level department stores require more in-depth retail maintenance services than their smaller counterparts in the mall. They will often have a facilities manager or staff employed by the store in addition to the mall’s facility team.
Outsourcing Retail Maintenance Services Saves You Time & Money
Whether you’re a busy facility manager in charge of a mall, the regional director over multiple big-box stores, or the proud owner or a small local business, taking care of your space is key to keeping customers comfortable and happy – and spending more money!
But keeping ahead of maintenance tasks and managing multiple vendors is a hassle any way you slice it.
Outsourcing facility maintenance tasks to a dedicated retail maintenance services provider that handles vetting, scheduling, and billing on your behalf can save you significant time and money.
Trillium Facility Solutions has a nationwide network of dependable vendors that offer interior and exterior retail maintenance services, including:
- General Maintenance
- Plumbing
- Electrical
- HVAC & Refrigeration
- Window Cleaning
- Snow & Ice Management
- Parking Lot & Sidewalk Maintenance
- Seasonal Landscaping
Best of all, one call to us is all it takes. No more shopping around to find reliable vendors, negotiating pricing, scheduling service, and managing multiple invoices each month. We do it all for you.
Get in touch with any of our amazing team members who are standing by ready to serve! Call (844) 818-5713 to learn more.
