Fully managed facility services for Multi Location businesses
Facility maintenance you never have to manage.
Trillium is fully managed facility maintenance for multi-location companies. You submit one request. A coordinator dispatches a vetted local pro, verifies the work, and sends one invoice.
- Real people, 24/7/365
- No minimums
- One invoice, every location
Software hands you tools. Trillium hands you finished work.
Software
One system for every location and every trade. Submit a request in seconds, web or app.
People
A real coordinator who knows your sites, 24/7/365. No tickets, no call center.
Service
One point of accountability. 15-minute emergency response, completion verified before you pay.
How a managed service works
You do step one.
We do the rest.
Software-only platforms stop at step one and hand the other four back to you. That is the difference between a tool and a managed service.
- 01
You submit
One request in the app, on the web, or by phone. Pick a date or flag it as an emergency.
- 02
We dispatch
A coordinator pulls a vetted local pro from 500+ cities and briefs them on your site specs.
- 03
We manage
Scope changes, delays, and questions go to your coordinator. The provider calls us, not you.
- 04
We verify
Work is checked against spec before the order closes. If it is wrong, we make it right.
- 05
You get one invoice
Documentation filed, compliance captured, one consolidated bill across every location.
Four of the five steps are ours. Talk to a real person
Coverage
You're never out ofour service area.
You have heard every version of this. Trillium has pre-vetted local providers in more than 500 U.S. markets, so the answer stops being a maybe.
“That’s outside our service area.”
We already have vetted providers in 500+ U.S. markets.
“We can get someone out Thursday.”
Emergencies get a response in 15 minutes, 24/7/365.
“You’ll need to find someone local for that site.”
You submit one request. We route it to the right local pro.
“We don’t have anyone qualified out there.”
Every provider is vetted before they ever touch your site.
Tell us your markets. We will tell you who is already there. Talk to a real person
Our Solution
Our Facility Services
Trillium Facility Solutions has been providing facilities management services to multi-site facilities, restaurants, and convenience stores throughout the U.S. for over a decade. Contact us today to work out a comprehensive, cost-effective and efficient plan that meets all your needs.
FAQs About Managed Facility Services
Get answers to common questions about Trillium's turnkey facility management platform.
Do you provide facility management services nationwide?
Yes. Trillium provides managed facility services in 500+ cities across the United States. Our nationwide network of pre-vetted service providers includes HVAC technicians, plumbers, electricians, handymen, and specialized trades for medical and retail facilities. Whether you operate 5 locations or 500, we deliver consistent service quality at every site.
What types of facilities and industries do you serve?
Trillium specializes in multi-location facility management for medical clinics, retail stores, office buildings, and commercial properties. We focus on businesses managing 10+ locations that need a turnkey solution rather than piecing together individual contractors. Our providers are trained in industry-specific requirements, including medical facility compliance (OSHA, state health departments) and retail operations (after-hours service, minimal disruption).
How is Trillium different from hiring a traditional facility management company?
Traditional facility management companies typically require dedicated on-site staff or expensive long-term contracts suited for enterprise clients. Trillium provides a technology-enabled managed service that scales with growing businesses. You get the platform for work order management, our coordination team handling dispatch and oversight, and access to our nationwide provider network—all without the overhead of traditional FM companies. It’s enterprise-quality facility management built for mid-market multi-location businesses.
Is Trillium a CMMS or work order management software?
Trillium includes work order management software as part of our platform, but unlike standalone CMMS software, we provide the complete managed service. You don’t just get software to run yourself—you get our coordination team managing your work orders, dispatching providers, tracking completion, and ensuring quality. Think of it as CMMS software + facility management services combined into one turnkey solution.
How do you handle emergency facility maintenance requests?
Our 24/7 facility management team responds to emergency service requests within 15 minutes. We immediately dispatch the nearest qualified provider from our network, track arrival times, and provide real-time updates through our platform. Whether it’s a middle-of-the-night HVAC failure at a medical clinic or weekend plumbing emergency at a retail store, we own the coordination and resolution—you don’t chase contractors at 2am.
What's included in your facility management platform?
Trillium’s managed facility services platform includes:
- Work order management system (web + mobile app)
- Automated dispatching and provider coordination
- Real-time service tracking and status updates
- Preventive maintenance scheduling
- Compliance documentation and reporting
- Vendor performance tracking
- Budget management and forecasting tools
- Consolidated invoices across all locations
Unlike software-only platforms, our team uses these tools to manage everything for you—you see the results, not the administrative work.
How does pricing work for multi-location facility management?
Trillium provides upfront rates for services with two membership plans. Our Basic Membership offers straightforward features to get started with minimal cost, perfect for businesses new to managed facility services. Our Trillium Plus Membership includes advanced features like automated order routing, lease logic integration, custom workflows, and priority support for organizations with more complex multi-location needs. All service rates are transparent and pre-negotiated with our provider network. No surprise markups or hidden fees.
Can I use Trillium if I already have some preferred vendors?
Yes. While most clients use our pre-vetted nationwide provider network for consistency and reliability, we can integrate your preferred local vendors into our platform and coordination workflow. Our team manages dispatch, tracking, and accountability regardless of whether we’re using our providers or yours. This gives you flexibility while still benefiting from our turnkey management approach.
How quickly can we get started with Trillium's facility management services?
Most multi-location businesses are fully onboarded within 2-4 weeks. Our process includes:
- Discovery call to understand your locations and service needs (15 minutes)
- Custom proposal with pricing and coverage map (2-3 days)
- Platform setup and location profile creation (1 week)
- Provider network assignment for each location (concurrent)
- Team training on the platform (1 hour)
- Go-live with dedicated support
We can handle emergency services on day one if needed. Book a 15-minute call to discuss your timeline and specific requirements.